Cultural Intelligence

Introduction (approx. 150 words)
This includes:
1.1 Background (An orientation to the topic of cultural safety and safe spaces)
1.2 Scope (Explain what the report will focus on including what video, what particular scenes, and if the example depicts a safe or unsafe space).
1.3 Aim (Tell the reader what the report aims to do  i.e. provide a summary, description, and analysis of an example of a safe or unsafe space, and recommend ways to improve the safety of the space where appropriate).

2. Summary of video clip (approx. 150 words)
Summarise your chosen TV or Video clip. This is where, in your own words, you briefly explain the story line and key events related to the context of the safe or unsafe situation depicted in the clip. Give the overview of the setting. You should also include where and when was the film made?

3. Summary of literature (approx. 400 words and at least four sources including 2 from own research in here. At least 6 sources, including the video clip reference, altogether. )
This is where you demonstrate your understanding of the key concepts covered in the unit by using relevant literature. So you should include definitions of safe spaces, cultural intelligence and capabilities and cultural self-awareness and show how these are all linked to increasing our ability to create safe spaces.

4. Observations/description of video (approx. 250 words)
In this section you should identify the behaviours and scenarios in the video that are evidence of the cultural safety issues displayed in the video. These observations should confirm your statement in the introduction about whether the space is safe or unsafe.

Some of the things to look for and describe are:
Physical factors (size and layout of space, position of people in the space);
Communication factors (Body language, Voice, Words);
Signs of inclusion or exclusion (see the Holley & Steiner reading for a description of what these are);
Displays of, or lack of, cultural intelligence.
You could use the following table as guide and as a way of briefly describing in key words what you observed. Alternatively you might prefer to describe this in couple of paragraphs.
Table 1: Also put in Title of Table

5. Discussion (approx. 400 words)
Use key elements within the film excerpt and the theory you have outlined in the literature review section to discuss your observations of the video and to support your view about whether each scene is a safe or unsafe space.
For example you might write:
In the early part of the film, Jane displayed a high level of cultural intelligence by adjusting her behaviour as soon as she became aware that her patient had never been in a hospital before. This had an instant effect on the patient who visibly relaxed and began to talk. This is an excellent example of what Brislin, Worthley and McNab (2006, p. 40) define as cultural intelligence or the ability to adjust to another culture. Jane showed that she was reading the other person’s uncomfortable body language and adjusted her approach appropriately to make the patient feel safe in that new place.

6. Recommendations (approx. 200 words supported by academic sources.)
Your recommendations (for how the scenario film clip you describe should be changed to make the space safer) should be based on what you discussed in the analysis. So it will be a summary of the things that need to change to enable a safer space in the scenario depicted and requires references in text for your ideas.

7. Conclusion (approx. 150 words)
This is where you sum up briefly everything covered in your report. So it would include: what the film clip covered, what it was about, what it showed regarding safe spaces, what needed to be changed if anything. (Do not introduce new material or references into this section).


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