Intercultural effectiveness is an important skill that everyone needs to develop in an inter-
connected world and increasing culturally diverse workplace. The purpose of this assignment
is to reflect on your own attitudes/ behaviors, what you have learned from this class and from
your interactions with peers throughout this semester, to identify areas for your personal
development and to make an action plan to improve your intercultural effectiveness in the future.
Assignment type: Individual
Word count: 1,000 /- 10% (references excluded)
To achieve learning outcomes #2 and #4, you need to do the following:
1) Reflect on your own intercultural effectiveness
2) Apply theories, concepts or tools learned from this course to your self-development plan
3) Create a systematic action plan on how to improve your intercultural effectiveness in
Marking rubric (see below)
Section one: Introduction (identifying one weakness in your intercultural interactions, about
1) Identify one area of weakness you have when interacting with people from different
cultures or when working in a multicultural environment.
2) Provide background information and specific evidence to demonstrate weakness based
on your experiences of interacting with people from different cultures.
Section two: Reflection & Interpretation (Analyzing the weakness)
Review the weakness from different perspectives, <link is hidden> explaining your own intention, your
observations (or speculation) of other’s reactions or describing the context in which the
In-depth analysis of the cause of this weakness, such as personal reasons, environmental reasons,
or certain assumptions you hold. Relate the weakness to the theories, concepts and tools, which
are listed in the Canvas page weekly. You must demonstrate theory application in the essay.
Section three: Action plan
Based on the theories, concepts or tools you have identified in section three, develop a detailed,
realistic action plan to overcome this identified weakness and improve your inter-cultural
effectiveness at universities and in the workplace in the future. Again, in your action plan, you
must apply the theories and use theories creatively to inform your actions.